Terms of Service

1. Who we are

ArchCanvas is operated by [OPERATOR LEGAL NAME — founder to fill] (“we”, “us”). Contact: [email protected]. The governing law and jurisdiction for these terms is [JURISDICTION — founder to fill].

2. What the service is — and what it is not

ArchCanvas turns a written brief into a concept / schematic floor plan and an AI rendering, which you can then refine in conversation. The plans are precise, dimensioned and exportable, and they are intended to be taken to a professional.

They are not construction documents and not a permit set. We do not check your plan against any building code, zoning rule, egress requirement, structural standard or accessibility standard, and we make no warranty of compliance with any of them. The soundness checks we do run (reachability, door clear widths, room areas) are advisory only. Before you build, price, or submit anything, have a qualified architect, engineer or building professional review it. You are responsible for that review and for any decision you take from a plan.

Designs are generated by AI models and are not guaranteed to be correct, complete, novel, or fit for any particular purpose.

3. Your account

You need an account to generate designs. Keep your login credentials to yourself; you are responsible for activity under your account. You must be old enough to enter a contract where you live. Don’t use the service to break the law, to infringe someone else’s rights, or to attack the service (scraping, automated abuse, attempts to bypass rate limits or credit accounting). We may suspend an account that does.

4. Credits, payment and refunds

• ArchCanvas is pay-per-result. There is no subscription. You buy a one-time pack of credits and spend a credit only when a new design is generated; refining an existing design is free.
• New accounts receive one free design generation, plus a limited number of free refinements and renderings. No card is required to start.
• Credits do not expire while your account is open. They have no cash value, are not transferable, and cannot be exchanged for money outside a refund below.
• Payments are processed by Stripe. We never see or store your card number. Prices are shown in US dollars; your bank may add conversion or foreign-transaction fees we do not control.
• Refunds. If you have not spent the credits from a purchase, email [email protected] within 14 days of the purchase and we will refund it in full. When a purchase is refunded, the credits it granted are removed from your balance (down to a floor of zero). Once credits have been spent on a generation, the compute has been paid for and that portion is generally not refundable — but tell us what went wrong and we will look at it. Where consumer law in your country gives you a stronger right than this paragraph, that law wins.
• If a payment is charged back or disputed, the corresponding credits are reversed.

5. Your content and your designs

You keep your work. Your briefs, reference images and the plans generated from them are yours to use, including commercially. You grant us only the licence we need to run the service: to store your content, send it to the AI and image providers listed in the Privacy Policy in order to produce your design, and display it back to you (and to anyone you deliberately share a link with).

You confirm you have the right to upload the reference images you upload. We may use aggregate, non-identifying statistics (how often plans compile cleanly, for example) to improve the product; we do not publish your designs without your permission.

6. Availability, and limits on liability

The service is provided “as is”. It is run by a very small team on modest infrastructure: it can be slow, it can be down, and features can change or be withdrawn. We do not promise uptime, and we recommend you export anything you care about.

To the extent the law allows, we are not liable for indirect or consequential loss — including construction cost, delay, rework, lost profit, or any decision made from a design — and our total liability to you is capped at what you have paid us in the twelve months before the claim. Nothing here excludes liability that cannot legally be excluded.

7. Ending it

You can stop using ArchCanvas at any time and ask us to delete your account (see the Privacy Policy). We may suspend or close an account that breaches these terms. Unspent credits on an account you close at your own request are refundable under section 4.

8. Changes

We may update these terms. The date at the top changes when we do, and material changes will be announced in-product or by email. Continuing to use the service after a change means you accept it.